FREE DELIVERY ON ALL ORDERS OVER £50
 

        

Deliveries & Returns

Delivery

Standard UK Delivery, 3 - 4 working days — £3.00
Next Day Delivery, Next business day* — £4.00
European Delivery (including Eire), 7 - 10 days** — £10.00
Rest of the world delivery, 7 - 10 days — £20.00
Highlands, Islands and NI, 3 - 5 days — £3.50

* Order by 1pm Mon - Thu to arrive the following day, orders placed Friday - Sunday will arrive on the following Monday
** We ship worldwide, please be aware that the customer is liable for any custom charges

Returns

Plongée offers a refund or exchange for orders returned within 14 working days from receipt. To return an item you must contact customer services at [email protected] to obtain a Returns Form which must be printed and included with your return - please include your order number and full name in your email. All returns must be sent via registered and insured mail in their original condition to our return address.

Discount codes & vouchers

If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.

This returns policy does not affect your statutory rights.




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*Note: when trying on items of clothing, please ensure that you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation. Jewellery care guidelines: Avoid contact with perfume, deodorant, hairspray or water. Avoid scratching your jewellery by storing in a non-abrasive box or pouch. Handle with care and do not apply any unnecessary force.